National Amusements Inc.
Media mogul Sumner Redstone puts the business in show business through
National Amusements. What began as a humble drive-in theater operation
has evolved into a powerhouse that controls about 71% of
Viacom. Redstone is chairman and
CEO of Viacom, with holdings that span cable networks, Paramount
Pictures, TV networks CBS and UPN, and publisher Simon & Schuster. True
to its roots, National Amusements operates Showcase Cinemas, Multiplex
Cinemas, and Cinema de Lux with about 1,425 screens across the US,
Europe, and Latin America. The firm is also a partner in online
ticketing service
MovieTickets.com. Other interests
include stakes in video game maker
Midway Games and slot machine
maker WMS Slot Machines.
Industry Information
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Leisure
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Entertainment
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Movie Theaters (primary)
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Amusement Parks, Arcades & Attractions
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Gambling
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Gaming Equipment & Services
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Media
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Film & Video
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Motion Picture Production &
Distribution
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Information Collection & Delivery
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Internet Content Providers
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Internet Search & Navigation Services
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Music
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Publishing
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Book Publishing
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Radio Broadcasting & Programming
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Television
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Television Cable, Pay & Broadcast Networks
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Television Production & Distribution
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Television Station Groups
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Retail
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Music, Video, Book &
Entertainment Retail
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Computer Software
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Entertainment & Games
Software
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Business Services
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Advertising & Marketing
Subsidiaries/Affiliates Covered By Hoover's
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Midway Games Inc.
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MovieTickets.com, Inc.
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Viacom Inc.
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BET Holdings, Inc.
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BET Interactive, LLC
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Black Entertainment Television, Inc.
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CBS Broadcasting Inc.
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King World Productions, Inc.
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Paramount Network Television
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SportsLine.com, Inc.
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United Paramount Network
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Infinity Broadcasting Corporation
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Infinity Solutions & Beyond
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MovieTickets.com, Inc.
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MTV Networks Company
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Comedy Partners
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Country Music Television, Inc.
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MTV Games
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MTV Networks Europe Ltd.
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MTV Networks On Campus Inc.
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Neopets, Inc.
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Nickelodeon Networks
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Nickelodeon Movies Inc.
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Paramount Parks Inc.
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Paramount UK Partnership
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Spike TV
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VH1
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Paramount Pictures Corporation
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Famous Music Corporation
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Movielink, LLC
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Paramount Classics
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Paramount Home Entertainment Inc.
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United International Pictures
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Showtime Networks Inc.
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Simon & Schuster, Inc.
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Simon & Schuster Children's Publishing
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Simon & Schuster UK Ltd.
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Viacom Outdoor, Inc.
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Viacom Outdoor Ltd.
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WMS Industries Inc.
A NATIONAL TREASURE
The Redstones and the Circuit's Corporate Family
Celebrate 65 Years of (Inter)National Amusements
By Francesca Dinglasan
F
or most, turning 65 usually means entering a period of slowdown and
retirement -- the "autumn years" of a life cycle, so to speak. But for
Dedham, Mass.-based National Amusements, the company that began as a
drive-in theatre in Valley Stream, New York and today stands as a
multi-billion-dollar international media conglomerate, things seem to be
getting only better with age. The empire that began as a single ozoner now
encompasses 1,400 screens in the United States, the United Kingdom and
Latin America under its Showcase Cinemas and Multiplex Cinemas banners. In
addition, the company's 1987 acquisition of Viacom gives it control of a
profusion of multimedia concerns, including -- among many others -- studio
giant Paramount, cable channels MTV and Nickelodeon, CBS Television, book
publisher Simon and Schuster, and national retail chain Blockbuster Video.
It's no wonder, then, that National Amusements president Shari Redstone
says her "favorite season is fall." While the head of the country's
seventh-largest cinema circuit is literally telling BOXOFFICE about the
beautiful color changes that take place in her native New England in
September and October, it seems appropriate that her preferred time of
year reflect the so-called "autumn years" associated with the 65th
birthday of her company. But in fact the atmosphere inside National
Amusements these days carries more of a brightness more often associated
with the coming spring. Says Redstone, "[Our] approach is to celebrate
every day with everything we do."
And the corporation has done quite a bit in its more than six decades of
operation. Founded in 1936 by Redstone's grandfather Michael, National
Amusements has taken its place as one of the leading enterprises in the
entertainment industry -- a place largely established under the aegis of
Michael's son and Shari's father, Sumner.
The legendary mogul told BOXOFFICE in 1994, "I have a personal sense of
satisfaction, which I hope is understandable, when I think that I started
with about three drive-in theatres -- and that has become National
Amusements, Viacom and Paramount."
I
t's a sense of accomplishment that many other executives at the movie
theatre chain share. "Our company has had a tremendous number of major
achievements," says 32-year National Amusements veteran and senior vice
president of operations William Towey. "If we look at ourselves solely as
a theatre circuit, I think [one of our major successes] is the changeover
our company has accomplished from one of the premier major drive-in
circuits to one of the top ten premier indoor circuits in the United
States."
National Amusements senior vice president of finance Jerome Magner, who,
like Towey, has spent 32 years with the chain, also cites the company's
ability to bring the magic of the outdoor moviegoing experience to the
indoors as a pivotal moment in its history. "When I came, we were
basically a drive-in theatre operation," he says. "Around 1964, we started
building multiscreen theatres, or what were originally called 'twin
theatres.' Certainly, converting from one of the major drive-in theatre
circuits to what is today one of the major indoor theatre circuits and
devising what today people are calling 'multiplexes' and 'megaplexes'
[have been important achievements]."
Of course, National Amusements not only transformed itself from being a
circuit of ozoners to one of modern multiplexes, but it also grew from one
New York state location into hundreds of sites on three different
continents. However, before the company ventured abroad, it made sure to
establish itself on its own home ground. According to several National
Amusements executives, an underlying component of this ability to become a
stable and steadfast regional player was the fact that the company was
very pro-active about owning, and avoid leasing, the land underneath its
theatres.
"We always have been very strategic, very focused and very determined to
create long-term value in that we've owned our own real estate, so we
didn't have a lot of the crazy rental deals that other people had," notes
Shari Redstone. "Also, we were very regionalized, and we focused on
strengthening our core markets, rather than expanding into new markets. We
really focused on the viability of everything we did, and never get caught
up in growth just for the sake of growth."
"We own probably 80 percent of the theatres we're in," adds Magner. "In
fact, we'd probably own closer to 100 percent if it weren't for the fact
that, over the years, there were some theatres that were leased -- in the
areas that we were very strong -- that our competitors wanted to get rid
of. For competitive reasons, we took over some of their leases. Or, in
certain areas, where it became impossible to acquire the land, we did a
lease if it was a fantastic, five-star location.
"Owning your own land gives you a tremendous ability to make decisions
effectively," he continues. "I must say that we focused on being the best,
rather than the biggest, [by] buying the fee under our property and
building what we consider the most luxurious theatres around."
National Amusements' general counsel, Thaddeus Jankowski, who has been
with the company for more than 18 years, also feels that understanding the
importance of owning as opposed to renting, as well as concentrating on
one's home market, are what have helped keep the circuit afloat -- even in
the most trying of exhibition times. "I've worked with Sumner Redstone and
the Redstone family since I came here," he says, "And what I have seen
over time is a very strong, underlying belief in the value of land and the
value of diligent oversight, even on a micro-management [level].
"I think all exhibitors are having some difficulty. The box office is not
as we had expected it to be, we're all affected by interest rates [and]
we're all affected by overscreening and competition.... [National
Amusements] focused regionally -- we didn't have a national focus. Other
companies with a national focus found themselves dispersed and having to
protect themselves in any number of markets, which caused them to either
cannibalize others or cannibalize themselves in construction."
L
ike the careful long-term planning that went behind establishing the
company as an important player in the New England territory, prudent steps
were taken to ensure the company's viability outside the United States.
"We started exploring [the possibility of going international] in 1986,"
explains Magner. "We started in the U.K. -- it was where we wanted to be
first. First of all, from the point of view of [a shared] language. Also,
because they were 40 years behind the times. There were no theatres built
[there] since the end of the Second World War. Other than in London, they
had old, single-screen theatres, and I guess no one wanted to take the
risk of building something differently."
That was, of course, until National Amusements came along. "We skipped
across the Atlantic Ocean and started building theatres and became one of
the top three circuits in the U.K. in a relatively short period of time,"
says Towey, "with now, I think, just over 200 screens in the U.K. And we
did that in a span of nine or 10 years. And, again, [the theatres] are all
owned properties, just like we have -- for the most part -- in the United
States. So, it's not an acquisition of leased properties, but rather an
ownership of land."
After establishing itself successfully in the U.K. -- a triumph
underscored by the fact that several other international exhibitors
followed National Amusements into the territory -- the company decided it
would look into other underscreened markets for further expansion. As
Magner puts it, "The price of success is competition. What we proved to
our competition was that [the U.K.] is a great place to be, and they
started coming in droves. We therefore decided that we wold look for areas
that were underserved. We explored parts of Europe, Bangkok and other
areas in the Far East, and we sent our people to South America."
Of all the worldwide markets scrutinized by the company, it was the latter
region in the southern hemisphere that appealed to National Amusements on
several different levels. Though South America certainly had its fair
share of obstacles to overcome, the company execs say that, because of
their careful and thorough research, they were able to determine that the
benefits were, in fact, enough to outweigh the hardships associated with
building new venues in the territory.
"One of the things you should know about National Amusements is that, by
being privately owned, we were small enough -- and still are -- to operate
like a family organization," explains Magner. "Everybody in management
really became well-versed in all phases of the operation. Therefore, we
had this diversified knowledge that allowed us to each individually make a
decision and pass it on.... We'd all walk the land, Sumner included, and
we just knew if we saw a location what we could do business-wise there."
The locations the company ended up setting its sights on were Chile and
Argentina -- the former because it "was the most economically and
politically stable country" and the latter because of its "much larger
population and greater potential," according to Magner.
T
hese qualities certainly were attractive to National Amusements, but Towey
notes that the company still needed to remain fully cognizant of the
issues inherent in entering the two markets. Among the challenges he
names: "Skipping to a foreign country with a difference in language and
culture, and trying to almost instantly learn the driving forces of a
culture and the economic base, which is substantially different than our
own." He adds, "To be able to build some locations and have those
operations become successful certainly was a challenge, and to what degree
we've accomplished that has yet to be said."
Jankowski also acknowledges that crucial variances needed to be
considered, and plans ultimately readjusted, to compensate for the
differences between domestic and foreign markets. "In the United States,
our philosophy is, 'We own the land, it becomes an underlying asset.' You
build on it, you retain flexibility, and that becomes power that grows
into the future," he says.
"In South America, our philosophy differed a little bit because the land
is viewed differently than it is here. The cost is very, very high and we
chose a different model to develop there. However, I think in the long
run, as we get more experience in South America, the model will go back to
trying to own much more of the underlying real estate."
A
lthough the company remains optimistic about the future of its South
American circuit and is actively exploring opportunities in other areas of
the region, its concerns -- like any other domestic theatre operator
attempting to stay afloat in this particularly volatile time in the
industry -- lie mainly at home. With a string of Chapter 11 filings
plaguing what were once thought to be the indomitable giants of
exhibition, observers have predicted the closure of as many as one-quarter
of all screens operating today. National Amusements, however, remains well
above those on the critical condition list -- and its company executives
each have explanations as to why that is.
"I think there are several things involved in it," says Towey regarding
National Amusements' relative success during the past few turbulent years.
"We're a privately held company [which has an] ability to select premier
locations, build quality theatres and operate those theatres throughout
their lifespan with the goal in mind to really be in it for the long
haul..... We want to be part of the communities in which we operate."
Magner, too, believes that the importance of the company's privately held
status cannot be underestimated, noting, "We don't worry about
shareholders, and we don't have to worry about quarterly reports, which
many companies that are public are driven by."
Also important, he says, is the company's executive-level staff, whose
many years of experience have helped guide the company through the rougher
patches. "We have a very seasoned management team. Not only the people who
we've had for 32 years, but also the successors. That's probably [our]
greatest achievement."
The executive roster at National Amusements, in fact, not only represents
an array of individuals who have spent decades with the circuit itself,
but each member carries a unique background that helps bring a diversity
of perspectives to the business.
Redstone, before taking over for her father as topper of the company
several years ago, worked as an attorney. Although born into the world of
exhibition, filled with the excitement and drama of theatre grand openings
and what she then considered an endless 45-minute drive to Worcester,
Mass. (nothing, she laughs, compared to the trips she now takes to the
South American sites), Redstone says she remembers thinking, "This is a
business I will never be in!"
She muses, "When I grew up, I never thought I'd work in the family
business. I wanted to be independent, so I went out and got a law degree
and practiced law for a while. But, to be honest, I thought, 'Business is
boring' -- which only goes to show how wrong we can be in our youth!
"I started to see some of the things that were going on in our industry
and got a little bit involved with the world of entertainment through
Viacom, and I began to say, 'Boy, business is not boring. It can actually
be really exciting and challenging.' That was when, probably six or seven
years ago, I decided to give it a shot and test the waters. But testing
the waters went to marathon swimming before I knew it!"
S
haring a similar background to Redstone -- in terms of preparing for a
career as an attorney, as opposed to marathon swimming -- is Jankowski,
who actually met Sumner Redstone while still a law student. "Mr. Redstone
was teaching 'The Law of the Entertainment Industry,' and I was asked to
assist him in preparing the course as a teacher's assistant," he explains.
Jankowski also happens to share a profession with the elder Redstone,
having himself worked as a teacher prior to studying law. "I had come from
years of travel and teaching English as a foreign language in Japan and
Iran," he says -- a background that has proven useful in his international
dealings at National Amusements.
As for the 32-year company vets, who have shared a number of anniversaries
throughout their careers, they each say that their backgrounds seemed to
almost naturally lead them to the movie theatre business. Now the
treasurer of an international chain of movie theatres, Magner worked for a
retail chain of stores and a real estate company that owned a chain of
shopping centers prior to joining National. Towey, however, has an even
more direct link to the business, starting in the ultimate of starting
positions as an usher, eventually working his way up through the different
levels of theatre management. Remembering one of his earlier jobs, he
notes, "The circuit I worked for was out of Des Moines, Iowa. We went from
105 theatres at the time down to 15. I first of all became experienced at
closing theatres rather than opening them. I'm not too sure if that speaks
too well of my career or not!"
Although theatre closures certainly aren't a favorite aspect of any
theatre manager's professional experiences, they are indicative of a
career that has witnessed the ups and downs of an industry that has
historically been, and will continue to be, full of such changes. Redstone
says memories of early childhood include her father "always dealing with
industry issues," such as the exhibition heartaches of "blind bidding,
clearances and booking movies in theatres." Magner, too, remembers great
difficulties, noting that "back in the '70s, film companies actually were
not making enough product to put on the limited number of screens we had
then." To make matter worse, he recalls that "exhibitors tried to start
making our own pictures! That's where we made a mistake. We learned a
lesson there about not trying to go into a business you really don't
know."
T
he ability for exhibitors to learn from their mistakes is also a quality
that the business vets at National Amusements hope will help guide the
industry back to stable economic grounds. Years at the company have taught
them not only what they need to know to survive as a circuit, but what
exhibitors in general need to do to survive as an industry.
"We need to get rid of older theatres; we need to strengthen our core
business; we need to ensure that, when digital cinema does roll out, it's
an economic model that works for us, and it's not something forced upon
us," theorizes Redstone. "I don't think people are going to pay more for a
ticket because it's [a] digital [screening]. We have to be very careful as
to how it rolls out and the timing of the rollout. It takes a lot of time
and energy to make sure that it's done right, and I think, right now,
[exhibitors] should be focusing on other parts of our business."
Some of those other parts, according to Magner, should be whether or not a
circuit is capable of realistically functioning in an oversaturated
market. "The first thing you should look at, as you would in any industry,
is if you can't operate profitably you shouldn't be operating," he says.
"You shouldn't make decisions without the economics being feasible."
Towey reiterates this idea by noting that National Amusements' recipe for
survival really is quite simple: "We build a location for only one reason,
and that's to be successful. It really works. If a location is not viable,
we don't build it, even if we feel that a competitor might build it.... We
have no magic formula that gave us better pictures or better attendance
than our competitors had."
The ultimate road to recovery, however, appears to be what many outsiders
have seen as the exhibition industry's demise: Chapter 11 filings. "I
think that exhibitors now, in their declarations of bankruptcy, are taking
positive steps," insists Jankowski. "But as an industry, not so much as
individual exhibitors.
"There will be losses, of course, and there will be repercussions
throughout the economy. But that's one step. I think what they have to do
is take much more of a long-term view on building the business."
One way to think of the future instead of the immediate present, says
Magner, is to be aware of the downside of such innovations as stadium
seating, which hasn't turned out to be the problem-free jewel of the
modern multiplex as originally thought. "I don't think anybody in any
industry should come up with a product that can obsolete his or her own
product developed three or four years before," he says. "People were
building beautiful theatres with what I considered good sightlines, and,
by opening a stadium-seating theatre, we're obsoleting that theatre in a
matter of years."
While this hard business of theatre closures and major circuit
bankruptcies can paint a rather bleak picture of the exhibition industry,
neither National Amusements nor its group of devoted executives could have
lasted as long as they have if they weren't absolutely passionate about
the business. And, despite these troubled times, each veteran insists that
it's actually the volatility of the industry that keeps their jobs
interesting.
"My favorite aspect of the industry is that it's always changing," says
Shari Redstone. "It's really exciting. There are always new challenges and
new opportunities. I also get to work with great people, both at National
Amusements and in the industry. I think it's filled with very interesting,
smart, creative people -- and that's what makes it fun to go to work every
day."
"There are many things that have been really a pleasure for me to become
involved in here," says Jankowski about his own reasons for loving the
business. "It's ranged from everything imaginable: We've had major
antitrust lawsuits; our acquisition of Viacom; the development of theatres
in the U.K.; litigation against distribution for blind bidding -- it's
been a wild ride. A lot of it has been fueled by Sumner Redstone as he saw
business developing, and it's really been an exciting time."
For Towey, his sense of achievement comes from the fact that he's
responsible for helping to extend this excitement to the moviegoing
public. "As an industry we provide something that I feel is essentially
important to people," he explains. "That's the escapism of entertainment.
I really think in the long run that's what our industry is about, and, the
more we can achieve those goals, [the more] it parallels the things I like
about the industry, personally."
T
he show will definitely go on as National Amusements enters its 65th year
in operation, and Redstone says there's plenty in store. In addition to
the company's recent partnering with hollywood.com and Kansas City-based
AMC Theatres to form movietickets.com, an Internet site that allows
moviegoers to purchase tickets online, the company also is developing a
project entitled "Cine-Bridge," which Redstone says "combines new media
and old media, creating a different experience for our patrons."
Redstone adds, however, that -- unlike at its theatres -- there's one
thing you will absolutely not see at National Amusements' corporate
offices in conjunction with its milestone. "No senior-citizen cards!" she
exclaims. "I laughed when I saw '65.' No individuals in my family ever own
up to getting too old.... As a company, I think we'll follow the same path
and forever be in our youth. So, it's only a chronological age, not
anything else.
"Nothing to do with our spirit or sense of adventure!"
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